How We Offer IT Technical Support

Whether you take out our cloud-hosted services, use an on-premises solution or prefer a hybrid solution, we have a range of support services available to all of our customers.      

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Managed IT Services

Whether you’re an established and ever-growing team or a dedicated team of one, there are always more jobs to do than there are hours in the day. Our team becomes an extension of your in-house team and supports you in line with a clearly agreed service level agreement.

You can scale the support depending on your own particular needs, using it to free up your resources and boost the number of experts in your team.

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Compliance and Methodology

Our services are accredited and we can ensure you achieve compliance. We do this thanks to a passion for doing things right and following the most up-to-date and industry-leading best practices. Our teams are trained experts already and we make sure we keep it this way.
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Just the Right Size

We’re small enough to truly understand and get to know our customers and also stay agile, yet large enough to make things happen. While we have the team to offer round-the-clock support, we’re still dedicated to knowing your environment, challenges and desires inside out.
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24/7 Technical Support

Our 24/7 service desk and support team are on-hand to manage the IT-related issues you need them to. Rather than just being reactive, our managed service offering aims to proactively improve your estate and reduce downtime.

If incidents do occur, the team is highly-skilled at finding the quickest resolutions.

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Managed Networking, Computing and Storage

Storing your data, managing your desktop estate and maintaining equipment infrastructure are three of the most difficult things for internal teams to manage.

Thankfully, they’re some of the easiest things to outsource the management of. Doing so to PSTG lets you access the benefits of a partnership network by leveraging the latest technologies and expertise of an MSSP.

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Expert Project Management & Professional Services

Sometimes, rather than ongoing support, you and your team need assistance with a particular project. Whether it’s rolling out new and innovative software or executing a complex hardware replacement exercise, we offer full IT project management.

Using PRINCE2 methodology and ITIL service management practices, our project managers provide you with expert consultancy. Meanwhile, our engineering teams complete efficient and reliable on-site work, leaving you to enjoy the benefits with none of the stress.

See Our Professional Services

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All Achieved via a Trusted Network of Well-Chosen Partners

All of our partners are deliberately chosen to make sure we can offer only the highest quality solutions to our clients. We take our time and ensure that our partnerships bring real benefits to our clients, not just to ourselves.

Read more about our partners and credentials below.

See Our Partners

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Always With a Focus on Innovation, Cybersecurity and Tech Infrastructure

Whether you’re looking to revolutionise how you operate by using iRPA and AI, bolster your data security, need a partner to strategically overhaul your hardware or a combination of all three, speak to us to find your best solution.

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Have a Question About Your IT Infrastructure? Talk to Us

If you’re worried that your IT infrastructure might be slowing your team down, then feel free to get in touch with our experts today. We’re here to help and answer any questions you may have.

Whatever your query, reach out today to find out more.

Contact PSTG

Read Our Case Studies

To see how we’ve implemented wide-scale infrastructure improvements for our clients, take a look at our previous work.

See Our Previous Work
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Get in Touch

If you have any questions about PSTG or you’d like to discuss any of the services that we offer, don’t hesitate to get in touch.

Contact PSTG