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PSTG Terms of Business

This page contains links to all of our terms of business. To download the terms click on the required headings below.

 

General Terms and Conditions

Our General Terms and Conditions apply to the supply of all of our goods and services and the supplemental terms apply additionally to each service that is specified on our quotation / order.

 

Supplementary Terms - Sale of Goods 

Our Supplementary terms for the supply of goods, which apply to all purchases of hardware and non-subscription software

 

Supplementary Terms - Subscription Services

These terms apply to our supply of Subscription-Based Services, which include:

  1. Microsoft 365
  2. Domain Name Registration and SSL Certificates
  3. Anti-virus software (subscription)

 

Supplementary Terms - Professional Services

These terms apply to our supply of Professional Services, which include:

  1. Project Management
  2. Technical / Business Consultancy
  3. Procurement
  4. Installation
  5. Configuration
  6. Commissioning and Testing

 

Supplementary Terms - Hosted IP Telephony

 These terms apply to our supply our Microsoft Teams®-Linked Hosted IP Telephony Services, which include:

  1. Full integration with Microsoft Teams®
  2. Fully functional cloud-based telephony exchange
  3. Rich telephony feature set

 

Supplementary Terms – Run management Services

These terms apply to our supply of Run Management services, which include:

  1. RPA Process development activities, including:
    1. Discovery
    2. RPA Process development
    3. RPA Process deployment
  1. Quality assurance;
  2. RPA Process maintenance

  

Supplementary Terms – Security Monitoring Services  

 These terms apply to our supply of Security Monitoring Services, which include:

  1. Office 365 Monitoring
  2. Log Security Monitoring
  3. Monitoring and Security Incident Detection
  4. Security Incident Triage
  5. Escalation of Alarms to the Client
  6. Reporting.